Nurse Advice Line

MHS Nurse Advice Line (NAL)

The MHS Nurse Advice Line is available 24/7 by phone at 1-800-TRICARE 800-874-2273 Option 1, and web or video chat at https://mhsnurseadviceline.com/home. Contact the MHS Nurse Advice Line 24/7 to:

• Get evidence-based health care advice from a registered nurse. 
• Find an urgent care or emergency care facility. 
• Receive recommendations for the most appropriate level of care. 
• Schedule same or next day appointments when recommended by the registered nurse and enrolled to a military hospital or clinic. 
• Get an online "absence excuse" or "sick slip" when medically appropriate--subject to service command requirements.
• Get health care advice while traveling. The MHS Nurse Advise Line can assist in finding local care services as necessary and will coordination with the TRICARE Overseas Managed Care Support Contractor if services are needed.

Beneficiary Portal: https://mhsnurseadviceline.com/home

Phone (Overseas): Call local MTF or use the website for country specific numbers.

* Note: There may be extended wait times due to high call volumes. Please be patient or use the web/video chat options.