Health Benefits Advisor (HBAHBA)

Healthy, Safe and Thriving!! 

Coast Guard Beneficiary Advisors are available for the USCG Active Duty, Reserve, Retired and family member populations. They work directly with both internal and external networks of resources to assist with a variety of beneficiary questions regarding TRICARE benefits and health care administration, TRICARE eligibility, enrollment, and benefits (medical, dental, pharmacy) and assist with referrals, claims, and bills. Services are available from 0700 to 1500 PST, Mon-Fri, at the Health Benefits Advice line:  1-800-9HBAHBA (1-800-942-2422)

What we do:

• Assist Clinic HBAs
• Assist Active Duty, Retired, Reserve and Family Member Beneficiaries with:
  • TRICARE benefit information
  • Billing issues
  • Claims/debt collection
  • Referrals/Authorizations
  • Enrollment assistance
  • Eligibility questions
  • Access to care issues and concerns
• Access to Humana Military (East Region) and HealthNet Federal Services (West Region) government services portal websites
• Assist with Medical, Dental and Pharmacy needs
• Serve as TRICARE liaisons to assist with any of the above concerns